Our achievements

In 2023, Karaganda CHPP-1 and CHPP-3 of Karaganda Energocenter LLP generated over 4.292 billion kWh of electric energy and 3.1 million Gcal of thermal energy. There has been an increase in electric energy production over the past 10 years, which is due to the implementation of large-scale projects to expand the capacity of CHPP-3, where a new turbo unit and a power unit, including a boiler unit and a turbine, were put into operation between 2012 and 2016. Taking into account the commissioning of new equipment, Karaganda CHPP-3 reached an electric capacity of 670 MW, and a thermal capacity of 1432 Gcal / h.

In 2023, Karaganda Energocenter LLP:

The construction of ash disposal site No. 3 of Karaganda CHPP-3 was completed;
As part of the construction of the third heat outlet of the city of Karaganda, the implementation of the 1st stage of the project "Reconstruction of process pipelines of CHPP-3" has begun;
The investment program of Karaganda Energocenter LLP for the type of activity "heat energy production", approved for the period 2021-2026, has been implemented;
Major repairs of equipment have been completed:
at CHPP-3: boiler units BKZ-420-140-5 st. No. 3, 5 and turbo units T-110/120-130 st. No. 4, T-120/140-130/12.8 st. No. 5;
at CHPP-1: boiler units BKZ-50-39F st. No. 2, PTVP-100 st. No. 2 and turbo unit PR-6 st. No. 5.

Work continued on developing our own training center, where classes are held to improve the personal effectiveness of company executives, improve the qualifications of mentors, train the personnel reserve, and adapt new employees.

Karagandy Zharyk LLP, being the leading electric grid company of the Karaganda region, annually updates its energy facilities. Within the framework of the Investment Program 2016-2020, Karagandy Zharyk LLP reconstructed and built more than 506 kilometers of power transmission lines, and also carried out major repairs of 406 kilometers of 35-110-220 kV power transmission lines. 20% of the total number of its transformer substations have been reconstructed. In the period from 2015 to 2023, electricity losses were reduced from 9.9% to 8.15%, and transformer capacity was increased during the same period from 3718 kVA to 4087 kVA. In 2019, Karagandy Zharyk LLP completed the construction and commissioned the 110/10 kV Tikhonovka substation, which significantly increased the reliability of power supply for consumers of all categories in the Alikhan Bokeikhan district. An additional 20 MW of electric power will be transported through the Tikhonovka substation, which will provide reliable power transmission to socially important facilities such as a maternity hospital, schools, and kindergartens. The implementation of this project also served as an additional impetus for the development of small and medium-sized businesses.

In 2020, Karagandy Zharyk LLP reconstructed the 220/110/10 kV Saran substation. Technical modernization of 35 and 110 kV substations in the amount of 31 units was also carried out.

In 2021, Karagandy Zharyk LLP installed equipment for a hardware and software complex for monitoring, measuring, alarming and upper-level communication of 35-220 kV SCADA (stage 1).

In 2022, reconstruction work was completed at the 110/35/10 kV Botanicheskaya PS, 110/6 kV RTI PS, 220 kV CHPP-3 - Zharyk overhead power line, 1st and 2nd circuits, 35 kV GPP-2 - Sergiopol overhead power line, 1st and 2nd circuits, construction and installation work at the 110/10 kV Novy Maikuduk PS, construction and installation work and reconstruction on 0.4 kV cable and overhead lines (COL) with a total length of 7.635 km, 6 (10) kV COL with a total length of 30.249 km, and 10 pcs. at the 0.4/6 (10) kV transformer substations. In 2023, the following works were completed: reconstruction of the 110/35/10 kV Botanicheskaya PS, 110/6 kV RTI PS, 35/10 kV Komarovskaya PS, 110 kV KarGRES-2 - Temirtauskaya TPP VL, 110 kV VL section, branch to Gorodskaya PS from support No. 113 of the 110 kV KarGRES-2 - Temirtauskaya TPP VL, Central Distribution Substation No. 15, technical modernization of the 110 kV outdoor switchgear of the 110/35/6 kV Astakhovka PS, construction and installation works of the 110/35/6 kV Karaganda PS, construction and installation works and reconstruction of 0.4 kV cable and overhead lines (OHL) with a total length of 12.89 km, A major overhaul of the heating main to RPB-3 was carried out at 6(10) kV transmission lines with a total length of 38.79 km and at 0.4/6(10) kV transformer substations in the amount of 28 units.

Ust-Kamenogorsk TPP LLP is a combined heat and power plant located in the east of the Republic of Kazakhstan, in the city of Ust-Kamenogorsk. It is the largest thermal power plant in the region.

The production of heat and electricity, which is the main activity of the enterprise, is carried out in a combined manner. To date, the station has 9 boiler units and 8 turbo units. The thermal energy generated by the station covers more than 80% of the load of the city's housing and communal sector. It provides heat energy to the largest industrial enterprises in the region.

One of the major investment projects of 2013-2016 was the construction of turbo unit st. No. 12. The investment volume for the installation of the new turbine amounted to 11 billion 484 million tenge.

The project for the construction and commissioning of the new turbo unit st. No. 12 made it possible to achieve the following goals:

meeting the increased needs of consumers for the supply of electrical energy;

Providing production electric capacity with efficient modern process equipment;

Additional generation of electricity by the cogeneration cycle;

Increasing the efficiency of the station by using excess high-pressure steam by means of a steam turbine, as well as by using steam obtained as a result of controlled extractions for supplying process steam and heating the city (cogeneration), instead of reducing steam in reduction and cooling units (RCU). The new turbine with a capacity of 120 MW generates about 800 million kWh per year.

The implementation of the project significantly increased the efficiency and reliability of the station. The new turbo unit has an air-cooled generator instead of hydrogen-air, which improved fire safety. The operator can control the turbo unit using modern automatic systems; to exclude the development of an emergency situation, a modern microprocessor protection system and a vibration monitoring system for the turbo unit were installed.

In recent years, the company has significantly increased its expenses on investment activities. In 2021-2023, UKTEC implemented a number of measures to reconstruct and modernize equipment in order to obtain positive results, the main ones being the following:

• The construction of ash disposal site No. 5 was completed.
• The project for replacing the main steam pipelines of 140 ata was developed.
• The project for replacing the main steam pipelines of 140 ata was implemented (stage 1).
• The high-pressure feed pipelines of stages 5-7 were replaced.
• A major overhaul of boiler unit No. 14 was completed with the replacement of water-lowering pipes.

JSC "MREK" is the largest enterprise in the Mangistau region, focused on the transmission and distribution of electric energy to enterprises of the oil and gas industry, industrial and social facilities, as well as the population of the Mangistau region.

Every year, JSC "MREK" carries out construction and active modernization of its energy facilities. Work to improve the reliability of equipment is carried out within the framework of the approved Investment Program. In 2020, JSC "MREK" successfully completed the implementation of the Investment Program 2016-2020, during which more than 27 billion tenge were spent. Over five years, 55 substations were modernized, and overhead lines with a length of 236.646 km were built.

In 2016, a new facility "Regional Dispatch Center" (RDC) was put into operation. The main purpose of its creation is to ensure uninterrupted, guaranteed and reliable operation of the power system of the Mangistau region.

JSC "MREK" became the first company in Kazakhstan to fully switch to an automated commercial electricity metering system (ACMS), which allows for full metering and control of electrical energy from the supplier to its transmission to the consumer.

In 2019, the company also began to implement a SCADA system at substations.

In 2019, the construction of power transmission lines (220 kV transmission lines) from Aktau towards the Karazhanbas oil field and from the Uzen substation to Plato was completed with the replacement of transformers.

In 2020, JSC "MREK" completed the construction of a power transmission line (10 kV transmission line) in the Karakiyansky district for peasant farms.

In 2020, in order to develop tourism in the Mangistau region, JSC MREK successfully completed the construction of a 10 kV power transmission line (double-circuit overhead power line) with a length of 10.5 km with the replacement of 1x2.5 MVA power transformers with 2x16 MVA at the Baza-otdykha substation in the Teply Plyazh area to the Rixos Aktau hotel complex.

In 2021, a 6 km long 110 kV overhead power line and a 110/10 kV substation were put into operation in the Tepliy Plyazh area in Aktau, a 10 kV power transmission line with a length of 10.3 km was put into operation in the Tepliy Plyazh area, work was completed on the implementation of the ACSUE system at the 1G, 2G, 3G, Pribrezhnaya, PS-4, N-2, Kuyulus, RMZ, and Baza Otdykha substations, - work was completed on the implementation of the SCADA system at the 220/110/10 kV Uzen substation, a number of works were completed on the implementation of SCADA systems at the 220, 110, 35 kV substations

In 2022, the construction of the 110/10 kV substation in the Tepliy Plyazh area and the 110 kV overhead power line (PS-Yuzhnaya) was completed, and modernization was completed (reconstruction) of the 35/10 kV PS GPP "Shetpe", modernization (reconstruction) of the 10 kV switchgear equipment at the 110/10 kV PS "GPP-2G" was completed.

In 2023, the modernization (reconstruction) of the 10 kV switchgear equipment at the 110/10 kV PS "GPP-3G" was carried out, the modernization (reconstruction) of the 6 kV switchgear equipment at the 110/6 kV PS KS "Uzen" was carried out with the replacement of 2x10 MVA power transformers with 2x16 MVA, the modernization (reconstruction) of the 6 kV switchgear equipment at the 110/10 kV PS "Recreation Center" was carried out.

In 2021-2023, Ontustik Zharyk Transit LLP implemented the following activities:

Completed construction of 10-0.4 kV electrical networks in the Karabastau, Karatobe, Otyrar, Elaman, Kyzylzhar microdistricts of Shymkent.
Reconstruction of 110 kV overhead power lines with a total length of 48 km was carried out.
Reconstruction of 35 kV overhead power lines with a total length of 79 km was carried out.
Completed construction of 35/10 kV substations and 35-10 kV overhead power lines in Arys, Sairam district.
Completed construction of 35-10 kV overhead power lines in Shubarsu, Ordabasy district, 35/10 kV overhead power lines with a length of 5.67 km.
At the end of 2021, the SmartCon program was introduced to digitalize and automate the recording of commercial metering devices. After the introduction, readings were taken much more correctly and reliably than in previous years, which reduced the number of complaints from consumers of electric energy and authorized bodies regarding incorrect electricity billing;
Construction of 10-0.4 kV electric networks Kielitas, Taskeshu in the Tolebi district, in the Nurly Zhol residential area in the Saryagash district, in the Igilik, Zhideli, and Sairam residential areas in Shymkent, while the following were put into operation:

10-6-0.4 kV power transmission lines - 66.6 km, KTP - 23 pcs.
Reconstruction of 110 kV power transmission lines with a total length of 70.88 km.
Reconstruction of 35 kV power transmission lines with a total length of 33.3 km.
Reconstruction of 35-110 kV substations – 18 units; 10/0.4 kV transformer substations, transformer substations, and distribution substations – 140 units.
Reconstruction of 0.4-10 kV overhead lines: work was completed with complete replacement of supports, wires, and insulators on 10 kV overhead lines – 185.4 km, 0.4 kV overhead lines – 248 km.
Modernization of 127 km of 0.4 kV overhead lines using self-supporting insulated wires.
Reconstruction of cable lines: 10 kV cable lines – 4.3 km, and 0.4 kV cable lines – 2 km.
Automated metering system for 0.4 kV networks in Shymkent, Turkestan region, was implemented for operation:
on the wholesale electricity market (WEM): 10 substations, 138 metering units;
in the retail electricity market via 0.4 kV networks using PLC technologies for transmitting data from electricity meters to USPD: KTP, KTP - 10 units, PU - 2,262 units.
Construction of PS-35/10 kV with TMN-6300 kVA, Shchubarsu village, Ordabasy district.
Construction of a 35 kV overhead line with a branch from the 35 kV overhead line L-41 to the 35/10 kV PS "Shornak" with a length of 23.5 km, as well as the reconstruction of the 35 kV overhead line L-40A from the 110/35/6 kV PS "ZhBI" to the 35/10 kV PS "Shornak" with a length of 23.9 km in the Sauran district.

KaragandyZhyluSbyt LLP has many years of successful experience in working with consumers, throughout the entire time it initiates and implements high service standards, new services for its subscribers. The number of consumers of the sales company is growing from year to year, which naturally entails an increase in the volume of sales of electricity and heat.

Over the past 5 years, a steady increase in the number of consumers of Karagandy ZhyluSbyt LLP has been confirmed, so from 2017 to 2021 this number increased by 13 550 consumers. Among them are legal entities - 500, individuals – 13 050. To date, the number of consumers of the company is: individuals - more than 197 thousand, legal entities - more than 5 thousand.

This positive dynamics is due to the complex development of the city of Karaganda: residential buildings, business centers, social facilities are being built and put into operation, the number of small and medium-sized businesses is growing.

For comfortable service, KaragandyZhyluSbyt LLP introduces, maintains and develops services for customers.

An «electronic queue» system has been installed in the operating room of the company's central office - this allows streamlining the reception of visitors, optimizing the company's work, enhancing its image and improving the quality of service. More than 350 subscribers are served daily by the company.

Also, consumers can contact the corporate WhatsApp number for all questions related to the provision of public services. To increase the efficiency and efficiency of the company's activities in servicing subscribers, territorial sections and a reference and information service for working with the population are working. The Company's Call Center receives up to 450 calls from consumers daily. The main number of appeals is related to changes in the personal data of subscribers, the number of registered residents at a particular address, the heated area of the property, the required list of documents, and the opening of personal accounts for electro and heat energy.

On the Company's official website www.kzs.kz, the «Personal Account» system operates - consumers independently study information about the current state of the account, print out a receipt, submit an online application for changing personal data.

Clients get acquainted with the changes in the activities of KaragandyZhyluSbyt LLP in social networks on the corporate pages of Instagram and Facebook.

Since 2016, the MHEN Maintenance Service has been operating as part of the Company, providing services for the professional operation of common building engineering networks. Professional maintenance of common house networks provides for a comprehensive repair of MHEN, and then their long-term service operation. For five years, 85 contracts for the maintenance of multi-storey buildings in the city have been concluded.

The main aim of Energopotok LLP is to ensure the high quality of services provided to consumers. Since 2018, the number of consumers of Energopotok LLP has increased by almost 80 thousand, among which 71,427 are individuals and 7,741 are legal entities. Thus, today the total number of consumers of Energopotok LLP is 678,113, among which 646,261 are individuals and 31,832 are legal entities.

Within the digitalization, due to the convenience of consumers, since March 2021, the Personal Account for Legal Entities Internet service has been provided for legal entities, thanks to which you can effectively manage services and receive a service with the ability to use EDS (electronic digital signature) when signing documents.

Since February 2021, Telegram and Whatsapp bots have been introduced to provide individuals with a payment document in electronic form, as well as the opportunity to receive online consultations on electricity supply issues. Consumers can receive not only information on current energy supply issues, but also receive feedback through Facebook and Instagram services.

To date, Energopotok LLP has 18 contact centers in the Turkestan region and 3 contact centers in Shymkent.